FAQs
❓ Frequently Asked Questions
Welcome to the MintBlush Help Desk! 🌸
We’re here to make your experience smooth and joyful. Got a question? Let’s help you out:
🛍️ Orders & Payments
Q: How do I place an order?
Just browse, add to cart, and checkout—easy! You’ll get an order confirmation via email or WhatsApp.
Q: What payment methods do you accept?
We accept UPI, debit/credit cards, wallets, and also offer FREE Cash on Delivery (COD) across India! 💸🎉
Q: Can I cancel or change my order?
You can cancel or edit your order within 1 hour of placing it. After that, it’s likely already in process.
🚚 Shipping & Delivery
Q: When will my order be shipped?
Orders are processed within 24–48 hours, and we’ll send you a tracking update once it’s shipped.
Q: How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.
Q: Is shipping really free?
Yes! We offer FREE shipping across India, no minimum spend required. ✨
Q: How do I track my order?
Once your order ships, you’ll receive a tracking number via email or WhatsApp to follow its journey.
🔄 Returns & Refunds
Q: What is your return policy?
We offer a 5-day return policy from the date of delivery. If something’s not right—wrong product, damage, or defect—just let us know.
Q: How do I initiate a return?
Email us at support@mintblush.shop with your order number, issue details, and a photo if needed. We’ll take care of the rest.
Q: When will I get my refund?
Refunds are processed within 5–7 working days after we receive and verify the returned product.
🧴 Products & Care
Q: Are MintBlush products safe for all skin types?
We curate gentle, skin-loving formulas—but every skin is unique. Always patch test if unsure.
Q: Where do your products come from?
MintBlush works with trusted suppliers and dropshipping partners to deliver high-quality beauty & personal care curated specially for Indian needs.
📦 Still Have a Question?
We’re always here to help 💖
📧 support@mintblush.shop
📱 Or message us on Instagram @mintblushindia